Check how your account data moves
Our Privacy Policy sets out the data needed to open and protect an account, including your contact details, phone verification result, login records and security events. We use these details to confirm account access, investigate a stalled wallet status and answer a payment receipt query; we
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do not ask you to send a wallet password through a support request. When you choose DANA, OVO, GoPay or QRIS, related reference details may be recorded so we can match an account action with its status. Bank transfer and virtual account references are treated in
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the same policy framework. We retain records only for operational, security or legal needs, and access depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.